350 Responsible Gaming – Play Smart, Stay Balanced
At 350, great entertainment means healthy entertainment. We believe every user deserves to enjoy this platform in a way that's controlled, mindful, and responsible. This page provides practical guidance to help you play smart and maintain a positive life balance.
350's Commitment to Healthy Gaming
The 350 platform is built not just for entertainment, but for responsible entertainment. We take every user's wellbeing seriously and provide a range of tools to help you stay in control at all times.
Online gaming should be a source of fun and relaxed entertainment — not stress or financial worry. Our goal is to ensure that every gaming session on 350 stays enjoyable and within safe boundaries for all users in Malaysia.
We actively encourage users to understand their own limits, use the available self-control tools, and seek professional help when they feel gaming is starting to negatively affect their daily lives.
Recognise the Signs of At-Risk Behaviour
Problem gambling often develops slowly and goes unnoticed. It is important to recognise the early signs before they have a more serious impact on your life. Take note if you are experiencing any of the following:
- Feeling stressed, anxious, or irritable when not gaming.
- Constantly thinking about gaming even while doing other things.
- Gaming to escape from problems or negative feelings.
- Feeling the need to increase your bet amounts to get the same level of excitement.
- Neglecting family, work, or study responsibilities due to gambling.
- Hiding your gaming activity from loved ones.
- Continuing to play even after deciding to stop.
- Borrowing money or selling assets to fund gaming.
If you recognise two or more of the signs above in yourself, that's your cue to take proactive steps. Contact 350 support or seek professional help immediately.
How to Set Effective Time and Budget Limits
Daily & Weekly Budget Limits
Before starting any gaming session on 350, set the maximum amount you're comfortable spending. Use these guidelines:
- Set a separate gaming budget that is distinct from your essential daily expenses such as rent, food, and utilities.
- Set daily or weekly deposit limits through your account settings.
- Think of money spent on gaming as an entertainment cost, not an investment.
- Don't raise your limits once you've hit them, even if you feel like luck is on your side.
Session Time Limit
Time is just as valuable as money. Responsible gaming also means managing how long you spend on the platform:
- Set a timer or time reminder before starting a gaming session.
- Take at least a 15-minute break every hour if you're playing for an extended period.
- Avoid gaming late at night when your judgement may be impaired.
- Make sure gaming doesn't cut into your sleep, work, or family time.
Self-Control Tools Available at 350
The 350 platform offers several self-control tools accessible directly through your account. These tools are designed to give you full control over your gaming experience:
Set a maximum limit for your daily, weekly, or monthly deposits in Malaysian Ringgit (RM). Once the limit is reached, no further deposits can be made until the set period resets.
If you feel you need a short break from the platform, you can activate a cooling-off period lasting a few days or weeks. During this time, your account will be temporarily suspended.
For those who need a firmer step, the self-exclusion option lets you close your 350 account for an extended period. Contact our support team for help activating this option.
To use any of the self-control tools above, log in to your account or contact the 350 support team at [email protected]. We will process your request promptly and without any hassle.
Minor Protection
The 350 platform is a service restricted to individuals aged 18 and above only. We take this responsibility seriously and carry out age verification during account registration.
If you are a parent or guardian, we encourage you to:
- Use parental control software on devices shared with children.
- Not sharing your 350 account login details with anyone.
- Log out of your account after every session, especially on shared devices.
- Have open conversations with your children about the risks of online gambling.
If you suspect that someone under the age of 18 has accessed the 350 platform, please contact us immediately at [email protected] so that appropriate action can be taken.
Life Balance and Seeking Professional Help
Healthy gaming is gaming that doesn't interfere with other areas of your life. If you find that gaming is starting to affect your personal relationships, work performance, mental health, or finances, it's time to take action.
- Make sure gaming doesn't replace hobbies, exercise, or quality time with family.
- Set specific days as "gaming-free days" to put your self-control to the test.
- Keep a written record of the time and money you spend on gaming each week.
- Talk honestly with someone you trust about your gaming habits.
If you or someone you care about needs further support, professional help is always available. Don't be ashamed to seek it — reaching out is a sign of strength, not weakness.
- Talian Kasih, Ministry of Women, Family and Community Development Malaysia: 15999
- Speak with a qualified doctor or counsellor at a nearby clinic or hospital.
- Contact 350 support at [email protected] for immediate account control assistance.
Remember: 350 is always with you — not just as an entertainment platform, but as a partner that genuinely cares about your wellbeing. Also check out the FAQ us for more information on account controls and available support options.
Ready to play smarter?
Log in to your account to manage your limit settings and self-exclusion controls, or register to start your responsible entertainment experience with 350. Have questions? See FAQ us.