350 Privacy Policy – How We Protect Your Personal Information
This Privacy Policy describes how the 350 platform collects, uses, stores, and protects the personal information of users in Malaysia. By using 350's services, you agree to the data protection practices outlined in this document.
Last Updated: 2026
1. Information We Collect
When you register and use the 350 platform, we collect several categories of information necessary to provide a secure and fully functional service. This information falls into a few key types:
Account Information
When you register a 350 account, we collect your full name, email address, phone number, date of birth, and chosen password. This information is used to verify your identity and protect your account from unauthorised access.
Device & Browser Information
The 350 platform automatically collects technical information including device type, operating system, browser version, IP address, and network details. This data is used to optimise platform performance across different devices and detect suspicious activity.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect information related to your payment method, such as the account holder's name, registered bank account number, or local eWallet details. We do not store full credit or debit card information in our systems.
Usage Data
We record your activity on the platform, including games played, bet amounts, session duration, account setting preferences, and interactions with platform features. This data helps us improve the user experience and monitor compliance with platform policies.
2. Purpose of Data and Cookie Usage
Why We Use Your Information
Information collected by 350 is used for the following purposes:
- Securely create and manage user accounts.
- Processing deposits and withdrawals in Malaysian Ringgit.
- Verifying user identity in accordance with legal compliance requirements.
- Sending important notifications related to your account and transactions.
- Improving the platform's design and overall user experience.
- Detecting and preventing fraud, money laundering, and platform abuse.
- Providing effective customer support whenever you need it.
Cookies & Tracking
The 350 platform uses cookies to enhance the user experience. Cookies are small text files stored on your device when you visit the platform. We use session cookies, which are deleted once you close your browser, as well as persistent cookies that remain for a set period to remember your preferences.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the full functionality of the 350 platform. We do not use third-party cookies for advertising purposes.
3. Data Storage, Security & Sharing
How We Store & Protect Your Data
All 350 user data is stored on servers protected with high-level encryption. We apply industry-standard security protocols, including SSL/TLS encryption, for all data transfers between your device and our servers. Access to user data within our systems is strictly limited to personnel who require it to carry out their responsibilities.
Your data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once an account is closed, personal data will be deleted or anonymised within a reasonable period, unless a longer retention period is required by law.
Third-Party Sharing
350 does not sell or rent users' personal information to any third party for marketing purposes. However, we may share necessary information with the following parties in limited circumstances:
- Payment providers – To process RM deposits and withdrawals requested by users.
- Legal authorities – When required by Malaysian law or a court order.
- Technical partners – Service providers who assist us in operating the platform, bound by strict confidentiality agreements.
In all cases of data sharing, we ensure that recipients are bound by data protection obligations equivalent to the standards we uphold.
4. User Rights Over Personal Data
As a 350 platform user, you have several important rights regarding your personal data, all of which we fully respect:
Right to Access
You have the right to request a copy of the personal information we hold about you. This request can be made by contacting the 350 support team via email. We will process your request within a reasonable timeframe.
Right to Rectification
If you find that any personal information in your account is inaccurate or out of date, you can update it directly through your account settings or contact our support team for assistance. We are committed to keeping the data we hold accurate and current.
Right to Erasure
You have the right to request deletion of your personal data upon account closure, subject to applicable data retention requirements. Deletion requests cannot be processed if there are transactions still under investigation or if the law requires records to be retained for a specified period.
5. Policy Changes & Contact Information
Privacy Policy Updates
350 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. When significant changes are made, we will display a clear notice on the platform or notify users via their registered email address.
Continued use of the 350 platform after any Privacy Policy changes take effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to the 350 support team:
- Email: [email protected]
- Response time: Within 24 business hours
- Service language: Bahasa Malaysia and English
For frequently asked questions about privacy and your account, you may also refer to the FAQ which provides instant answers to the most frequently asked questions by 350 users.
Your data is safe with 350
We're committed to protecting your privacy. Register with confidence or log in to manage your privacy settings and preferences directly on the 350 platform.