About Us – Get to Know the 350 Platform and Our Mission for Malaysia
350 is an online entertainment and betting platform built specifically for Malaysian users. We deliver a simple, secure and enjoyable playing experience right from your smartphone — in Bahasa Melayu, using Malaysian Ringgit (MYR).
This page explains who we are, what we offer and why users across Malaysia trust 350 as their platform of choice.
Who We Are and What Sets 350 Apart
350 is an online entertainment platform built with a single focus: delivering the best possible experience for Malaysian users. Unlike international platforms that offer only a basic translation, 350 was designed from the ground up with local users' needs, habits and preferences in mind.
We understand that Malaysian users want a platform available in Bahasa Melayu, supports local eWallets, runs smoothly on mobile networks, and comes with customer support that actually helps. These are the foundations 350 was built on.
Since launch, we have served users from Kuala Lumpur, Penang, Johor Bahru, Kota Kinabalu, and many more cities across Malaysia, with the same unwavering commitment to quality and safety.
The Mission and Vision at Our Core
350's mission is to provide the most accessible, secure and trustworthy online entertainment platform for adults in Malaysia. We believe every user deserves a fair, transparent and enjoyable experience — free from technical complexity or language barriers.
Our vision is to be Malaysia's number one mobile entertainment platform — one known not just for its wide range of games, but for the trust, transparency, and care we extend to every user. We want 350 to be synonymous with responsible online entertainment in Malaysia.
What You Can Enjoy on 350
Local football markets including the Malaysia Super League, badminton, E-Sports and international leagues. Odds are updated in real time with live betting options available during matches.
Baccarat, roulette, blackjack, and Dragon Tiger with real dealers in high-quality video streams. Tables run 24 hours a day, with bet limits starting from RM 5 up to high-value VIP tables.
A regularly updated collection of multi-themed slots, including titles popular among Malaysian players. All games are accessible from a single account — no platform switching needed.
All 350 features are accessible directly from your mobile browser — no additional software needed. The platform is optimised for smaller screens with intuitive navigation and clear buttons suited to users of all experience levels.
The entire 350 platform is written in clear, natural Bahasa Melayu that's easy to understand. From the main navigation to game guides, every section is designed so Malaysian users feel right at home — no guesswork required.
User Safety & Experience Are Our Top Priority
At 350, user security is more than a tagline. Every deposit and withdrawal goes through an encryption system that keeps your financial information protected. We do not store credit or debit card details in our system once a transaction is complete.
User accounts are protected by a verification system that requires a strong password and identity verification on the first withdrawal. This ensures only the rightful account owner can access and withdraw funds.
We are also committed to responsible gaming. Users can set their own daily or weekly betting limits through their account settings. More information on responsible gaming is available in the Responsible Gaming accessible from the platform footer.
Customer Support Available Anytime
The 350 support team is available around the clock to assist users with any queries related to accounts, deposits, withdrawals, games or technical issues. We understand that money and account matters call for fast, accurate responses.
Our contact channels include in-platform live chat and email responded to within 24 business hours. All communication is conducted in Bahasa Melayu, so users never have to worry about a language barrier when seeking help.
For the most commonly asked questions, we have a dedicated Frequently Asked Questions that is comprehensive and kept up to date. This lets users get instant answers without waiting on the support team.
Our official email: [email protected]
- Email – [email protected], responded to within 24 business hours
- Live Chat – Available on the platform after logging in
- Frequently Asked Questions – Instant answers to common questions, accessible from FAQ page
- Service Language – Bahasa Melayu and English
Information We Share Transparently
350 believes users deserve to know the platform's terms and policies clearly. We don't bury important terms in fine print or use language designed to confuse.
All platform terms of use — including account rules, bonus conditions and withdrawal policies — are clearly set out in the Terms & Conditions section.
How we collect, use and protect your personal data is fully explained in our Privacy Policy that complies with data protection standards.
Our commitment to user wellbeing is outlined in the Responsible Gaming, including guides to recognising healthy play habits.
Ready to Join the 350 Community?
Create an account in under three minutes and start an online entertainment experience built for Malaysian users. Or log in if you already have an account and pick up right where you left off.